[Resolved] Ibibo Group / Goibibo — account deletion

Nisha shokeen1

from Delhi, Delhi

Address:

New Delhi, Delhi, 110042

Hi team,

I registered in oyo application to continue with the bookings.

But i didn't feel its worth to continue there, so i decided to delete my account with my details.

They are not providing the delete option for end users to get out of it in either desktop application or mobie application. And not maintining the minimum standards of an mobile application or desktop application which has millions o[censored]sers.

Please consider this as severity. And help me in deleting my account.

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Aug 19, 2018

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Jul 09, 2018

Updated by Nisha shokeen1 team,

I registered in goibibo application to continue with the bookings.

But i didn't feel its worth to continue there, so i decided to delete my account with my details.

They are not providing the delete option for end users to get out of it in either desktop application or mobie application. And not maintining the minimum standards of an mobile application or desktop application which has millions o[censored]sers.

Please consider this as severity. And help me in deleting my account.

Verified Support

Jul 19, 2018

Ibibo Group / Goibibo Customer Care's response Hi Nisha,

Greetings from Goibibo.com

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we would not be able to delete the account due to audit purposes, however, we can deactivate the account.

Please share your registered email/phone number so that we can do the needful.

Assuring you best of our services.

Regards,
Team Goibibo.