[Resolved] Ibibo Group / Goibibo — airfare is shown very higher than other websites | |
I have booked the flight in this website for 4152inr but the real fare of that flight is 3362. I blindly trusted this website and booked ticket but after booking immediatly i checked in airline page and got shocked. Again i checked both the tickets at same time then come to know this goibibo is cheating customer. I think they done enough of business in india. Let them go back Was this information helpful? | |
Jan 10, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Dec 07, 2017 Ibibo Group / Goibibo Customer Care's response Dear Customer, Greetings from Goibibo We sincerely apologize for the inconvenience caused. This mail is in regards to your query on increase in airlines fare. We completely understand your concern on increased charges. We would like to inform you that the fare difference depends on time to time changing of the flight inventory. Believe us we would not like to charge our customers with any invalid charges. We really value your long term relationship with us. As per records, you were informed about the fare hike too. Having said that, we have taken note of your feedback but would appreciate your understanding on the fact that we have limited or no control over Airline. Let us know if we can assist you any further. The fares which reflect on our site are as per the airlines inventory and are subject to change as per any real time changes in the pricing/inventory of the respective airline. In case of any further queries, please feel free to write us anytime. We are just an email away. Thanks & Regards, Parul Yadav Customer Delight Contact:[protected] Verified Support Dec 10, 2017 Ibibo Group / Goibibo Customer Care's response Dear Customer, Greetings from Goibibo We sincerely apologize for the inconvenience caused. As we did not receive any revert, hence we are closing the ticket. You may reopen the case anytime. For further queries feel free to write us. Thanks & Regards, Harjot Singh Customer Delight Contact:[protected] | |
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I m very disappointed with ur service. Ur site is totally disgide us. Ur packages and ur deal has misguide us. U give no competition. U waste my time .😠😠
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018