[Resolved]  Ibibo Group / Goibibo — amount not being refunded

I had booked an indigo airlines flight via the go ibibo app. I cancelled the flight within 24 hours directly from the airlines.
As per airline policy, i am subjected to recieve the full amount of refund. But goibibo are not returning my amount saying that i have to cancel via their application only. They are charging me 6000rs for no reason.

Pnr: xkeq7d

Please see the attachments.