Ibibo Group / Goibibo — balance refund (my money got deducted and booking failed)

Address:ISKCON TEMPLE, HARE KRISHNA LAND, JUHU, MUMBAI - 400049

Dear sir/madam,
I have booked the ticket of for bagdogra to bangalore 7 person flight on 24 sep 2020 and my money got deducted and booking failed and i didn't get refund of it, i have booked it goibibo flight booking via kotak mobile banking without login means using continue as guest option with email - shiv. [protected]@gmail.com and mobile number - [protected]
Booking on 06/09/2020 time 6;17pm
Booking id : gofldkmb3e[protected]
Note : i trying many times to customer care number but not reachable any time

Attached screenshot transaction sms and booking

Kindy resolve my issue as soon as possible

With regards
Shiv kumar
+91 - [protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5115
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information