[Resolved] Ibibo Group / Goibibo — booking status wrongly shown at time of flight booking | |
On 12th April I booked a flight from Mumbai to Bangalore from my mobile app registered with [protected], having pnrAIHIRQ. After booking I, immediately got a message that due to payment issue, booking was incomplete, also I got message from bank for amount being credit. I tried to see this in my trips but it does not shown any booking till Saturday. Hence I booked another ticket. But today, it showed the ticket on app, as I was having two tickets, I cancelled it, and I received 0 amount refunded. This cancellation is due to your fault, hence refund my full amount with interest. Even I should be paid for inconvenience caused due this this error. Was this information helpful? | |
May 18, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 16, 2019 Ibibo Group / Goibibo Customer Care's response Dear Acma Sharda Kumari, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDANDaa25c[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27515947. For any clarification, please revert on the Ticket #27515947. Assuring you best of our services. Regards, Team-Goibibo | |
2 Comments | |
Comments
To the author
This site is full of similar scam of so called "teams'.
1. 'Where is the ticket or receipt? Nor the ticket or receipt is not seen.
Nobody has a duty to reply to anonymous or to an unidentified compalint.
If the author needs the refund, he or she does not have eyes or he or she does not know the rules, the author has 2 options
1. To forget about unidentified refund.
2. To hire the professional aiming to bring the legal case in the dictrict court.
Prior to do so, the responder has 10 days for refund.
The professioanal, whom you are due to pay, must explain the expected amount.
Expected expences start from rs 6000.
Reasonable expectation: judgement + reward.
sr manager for ICAO / IATA irregulation matters
Aryan engineers ltd.
for requests with documents e--mail:
< aryan @ vivaldi.net >
This site is full of similar scam of so called "teams'.
1. 'Where is the ticket or receipt? Nor the ticket or receipt is not seen.
Nobody has a duty to reply to anonymous or to an unidentified compalint.
If the author needs the refund, he or she does not have eyes or he or she does not know the rules, the author has 2 options
1. To forget about unidentified refund.
2. To hire the professional aiming to bring the legal case in the dictrict court.
Prior to do so, the responder has 10 days for refund.
The professioanal, whom you are due to pay, must explain the expected amount.
Expected expences start from rs 6000.
Reasonable expectation: judgement + reward.
sr manager for ICAO / IATA irregulation matters
Aryan engineers ltd.
for requests with documents e--mail:
< aryan @ vivaldi.net >
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Still not received my refundable amount Rs.635/- which is deducted on 9th march 2019...from my account...(7 days passed already)
please look into the matter and solve the same as early as possible, transaction id TRNDFA6QD5MCIY..register mob no- [protected]...regards, kalicharan sen.