[Resolved] Ibibo Group / Goibibo — break-up of cancellation fees / charges.. pnr oao4oj

 
1 Review
Rupnagar, Rupnagar District, Punjab, India
 Baljot RS on Feb 12, 2019
Klm reservations india
Sat, feb 9, 1:57 pm (3 days ago)
To me
Dear ranjeet,
Please be advised that there are no remarks which we need to pass for the travel agent from reservations office. Your travel agent can contact the sales desk of air france/klm for checking the possibility of refund, as advised in the trailing e-mail. We notice that the airport staff has already updated the necessary remarks in the pnr.

But goibibo don't given any clarification. They said we working on it 15 days already done...

break-up of cancellation fees / charges.. pnr oao4oj
break-up of cancellation fees / charges.. pnr oao4oj
Complaint marked as Resolved Mar 16, 2019

Complaint Status


[Feb 12, 2019] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Ibibo Group / Goibibo Customer Care's response, Feb 13, 2019
Dear Baljot RS,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOFLI7e8dd[protected].

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

For any clarification, please revert on the Ticket #

Assuring you best of our services.

Regards,
Team-Goibibo
Verified Support
Ibibo Group / Goibibo Customer Care's response, Feb 13, 2019
Dear Baljot RS,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOFLI7e8dd[protected].

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Regards,
Team-Goibibo
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    Ibibo Group / Goibibo - break-up of cancellation fees / charges.. pnr oao4oj