[Resolved] Ibibo Group / Goibibo — Brighton(Daman) hotel and service are not Good- Return me Rs 1200 | |||||
Dear Sir, I stayed at Hotel Brighton at Daman. I already sent you my feed back yesterday before leaving the hotel. I have few points pl revert as early as possible: 1) How do you decide any hotel's per day charge ? only looking at hotel photograph ? 2) from our side this hotel is decorated. 3) Room is very small, one family can't stay. 4) bath room is too dirty. 5) shower nob was broken. 6) poor service. I want back Rs 1200. As per the location and quality of the hotel, charge/day should not be more than Rs 1200 to Rs 1500. if this is the way you are "earning money from Client. I will never book any hotel though you and not recommend my friends also. Hope by today you will return Rs 1200 to my account. My booking ID# [protected]( from March 12 to 13th 2017) Regards anupam chanda mob# [protected] Was this information helpful? | |||||
Apr 14, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 14, 2017 Ibibo Group / Goibibo Customer Care's response Hi Anupam, Greetings for the day! This is in regards to your bookingID HTL5W8NDEJ. Thank you for sharing your valuable feedback and we have taken the same. Please share the pics of the hotel and also note that refund would not be possible as you have not raised the same on realtime to goibibo and also utilised the services as well. For future queries feel free to write us. Thanks & Regards Harjot Singh Go Care Team Goibibo Phone:[protected] Verified Support Mar 14, 2017 Ibibo Group / Goibibo Customer Care's response Hi Anupam, Greetings for the day! This is in regards to your bookingIDHTL5W8NDEJ. As discussed over the phone we have advised you that we can process 1200 non-promotional gocash(equivalent to cash) with no validity and you can use it for your future bookings. Gocash would be credited in next 24-48 hours. We hope that it resolves your concern. For further queries feel free to write us. Thanks & Regards Harjot Singh Go Care Team Goibibo Phone:[protected] cid:image001.[protected]@01CEFCDE.6E9EC040 | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
i have purchased online insurance policy from reliance, while i am paying amount through online, due to paying amount will reflected in your ibibo web pvt ltd, instead of reliance, pl consider do needful.