[Resolved] Ibibo Group / Goibibo — bus services | |||
Dear goodnight, Today i booked a volvo bus through your website and bus belongs to speedway travels which is sleeper class bus i paid amount 1339 rupees. For confirming i called bus operator number for the departure and arrival status then they said we cancel the bus today and. If you want to go then we can provide bus tomorrow only. So just tell me i have emergency today so how can i travel tomorrow. So please refund my money to my account on priority basis... Here below i m sharing my booking details 54cnj9dm Delhi to lucknow boarding 21 apr 2019 Passenger name - dev singh Seat - d Regards Deepak solanki Was this information helpful? | |||
May 25, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 22, 2019 Ibibo Group / Goibibo Customer Care's response Dear Solankideep263, Greetings from Goibibo.com This mail is in reference to your booking id: GOBUSAND37b0062c23. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27598830. For any clarification, please revert on the Ticket #27598830. Assuring you best of our services. Regards, Team-Goibibo | |||
Add a Comment | |||
35%
Complaints
5114
Pending
0
Resolved
1765
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment