[Resolved]  Ibibo Group / Goibibo — bus services

Address:Faridabad, Faridabad, Haryana, 121004

Dear goodnight,
Today i booked a volvo bus through your website and bus belongs to speedway travels which is sleeper class bus i paid amount 1339 rupees. For confirming i called bus operator number for the departure and arrival status then they said we cancel the bus today and. If you want to go then we can provide bus tomorrow only. So just tell me i have emergency today so how can i travel tomorrow. So please refund my money to my account on priority basis... Here below i m sharing my booking details 54cnj9dm
Delhi to lucknow boarding
21 apr 2019
Passenger name - dev singh
Seat - d
Regards
Deepak solanki
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May 25, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Solankideep263,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOBUSAND37b0062c23.

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27598830.

For any clarification, please revert on the Ticket #27598830.

Assuring you best of our services.

Regards,
Team-Goibibo
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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