[Resolved] Ibibo Group / Goibibo — cab services | |||
The cab i booked to travel from dehradun to delhi airport didn't come The driver didn't pick my call nd he kept the phone later switched off. And i had to get a taxi with difficulty Pnr for the trip carpaf6zq9k9apg. The details of the driver as per the message received was Hey r nair, vasim (Bgtpv9117 r) [protected] (Tata zest - uk07tb3774) will pick you up at 04:00:00 on 1 dec 2018 for your upcoming unnamed road, indian military academy, dehradun, uttarakhand 248007, india - terminal 1, indira gandhi international airport, new delhi, delhi, india one way trip carpaf6zq9k9apg. Please share otp 6555 with driver only once your journey has started Was this information helpful? | |||
Jan 3, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Dec 03, 2018 Ibibo Group / Goibibo Customer Care's response Hi R S Nair, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that the team has already advised your concern and requested for the bank documents to process the refund. Please refer to ticket# 25815521. Assuring you best of our services. Regards, Team Goibibo. | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5114
Pending
0
Resolved
1766
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment