[Resolved] Ibibo Group / Goibibo — cancelation of hotel, didn't say. no refund | |||
My name is sunaina mittal contact nmber [protected], i booked a hotel and they denied that they dont give room to couples, i dont understand when i mentioned that 2 adults then why didnt they let us stay, they asked me to cancel the booking, thats what i did, kindly refund my money please.. Am a student and i need my money back, for further information kindly call me.. And try to assist me as soon as possible Was this information helpful? | |||
Oct 26, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 22, 2018 Ibibo Group / Goibibo Customer Care's response Hi Sunaina Mittal, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that the refund has been processed and it will be credited within next 5-7 business days. Assuring you best of our services. Regards, Team Goibibo. | |||
 1 Comment | |||
Comments
I had cancelled a domestic air ticket on 16th August 2018 Booking ID N6EIGGUUT ( Hydrabad - trivandrum ) and Coimbature Hydrabad Booking ID N6EIJSS4U connection flights. I diidnt recieved my refund amount to my bank .
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5115
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018