Ibibo Group / Goibibo — Cancellation of flight ticket non refund

Address:New Delhi, Delhi, 110078

I booked two tickets through goibibo for flight from bangalore to delhi on 7th june 2016 vide pnr ylgvrx. I had to cancel the ticket on[protected] due to dimes of my mother in law.
I used my indian overseas bank debit card. Goibibo charged rs900/ for cancellation in addition to rs3840/ charged by air asia.
The cancellation amount has not yet been credited even after 20 days.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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