Ibibo Group / Goibibo — can't access important mails in my account

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Ibibo

I am not able to access my mail id [protected]@ibibo.com. I have some very urgent files n mails there which i need urgently. I have never opened my account since i made it. I just used it as a mail id for my other apps n accounts. But now i need this for one last time as i hv got a password as mail that has been sent to this accnt and i need it to continue my job. Kindly help me out coz its very urgent. I have not opened it since long and since now i hv got only one way of getting the desired mail, i need it in any manner. Kindly help me out with this.