[Resolved] Ibibo Group / Goibibo — commission deducted but guest not arrived | |||
Dear team, Please check that this is second time that commission is deducted but guest not arrived and still payment not reversed for the same done in july 2018. Make sure this will not happen again in future This is the second time you are deducting commission while guest not check-in to the hotel and no-show done on the same day. From Hotelier management Was this information helpful? | |||
Nov 19, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Oct 04, 2018 Ibibo Group / Goibibo Customer Care's response Hi Ashish Panwar007, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that regarding the same you need to check with your BD. Assuring you best of our services. Regards, Team Goibibo. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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