[Resolved] Ibibo Group / Goibibo — complaint | |
To travel 0 minutes agodetails I had booked a hotel through goibibo booking number :-htlvn8ms8h Of 10.03.19 instead of 11.03.19 So, i cancelled the booking, but, even though the day wrongly booked had passed before i had booked out of the total amount of 924 i just got a refund of 18/- even though the cancellation was done in 5 min. This is blatant disregard to professionalism. Even the airlines don't exibit such dictatorship. I demand atleast 50% refund. Was this information helpful? | |
Apr 12, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 12, 2019 Ibibo Group / Goibibo Customer Care's response Dear Sumnahalvi, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDV3VN8MS8H. In reference to your concern, please be advised that booking cancellation policy is Non-Refundable, in case of cancellation or No Show. Please refer to the cancellation policy attached on the confirmation voucher sent, same was displayed before booking as well: Non-Refundable on cancellation or No Show. We hope the above clarifies. Apologies for the trouble caused. Assuring you best of our services. Regards, Team Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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