[Resolved] Ibibo Group / Goibibo — complaint for refund | |
Hi. I booked a hotel through goibibo in goa and had paid the full payment in advance. I found that i hotel room is not as shown in picture as it was stinking and not spacious for three ppl. After complaining to goibibo and asked for refund, i did not get response from them. Please help me with this asap as i m already running short of cash. Thanks Was this information helpful? | |
Jan 13, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Dec 10, 2018 Ibibo Group / Goibibo Customer Care's response Hi Senra Dhaterwal, Greetings from Goibibo.com. We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team Goibibo. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Transaction id: TRNAF70UEKUE33
The Bank Reference Number for the transaction is 75503728336024991796645