[Resolved] Ibibo Group / Goibibo — Credit shell not available for booking cancelled due to COVID | |
I had bookings from Gwalior to Jammu during May 2020, which were cancelled due to COVID, goibibo had turned them into credit shells. Now, to use the credit shells, we have to visit their site and go to the "My Trips" section. But, they have removed all my bookings from the "My Trips" section. They don't have any customer service. My ₹24000 are stuck with them. Booking IDs - NSGV7CW9V NSGKC2G4T NSGXBNIKZ Was this information helpful? | |
Jan 21, 2021 Complaint marked as Resolved Resolved by company Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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