[Resolved] Ibibo Group / Goibibo

[Resolved] Ibibo Group / Goibibo — Delayed of refund

P Prasun Datta

I have initiated my refund on 28th June.They told me to wait for 15 days..now I again submit a complaint and they called and they told me to wait another 10 days.I want to know the reason why they are playing with us as team assured over phone that we will get in within 15 days. As a member of go ibibo I never expect this misbehavior from thier end .This will lose their customer satisfaction.Please request to look in this matter.. Was this information helpful? No (0) Yes (0)
Jul 24, 2020 Complaint marked as Resolved They initiate the refund on time and I got in my account..No delay.Promptly response..Very much appreciated with their co operation Ibibo Group / Goibibo customer support has been notified about the posted complaint. Jul 14, 2020 Updated by Prasun Datta Attachment added the communication with go ibibo on 27th..Please do the needful.. Jul 24, 2020 Updated by Prasun Datta I got the refund .Thank you go ibibo for the prompt response and work on my case..Most appreciated on that. Case is resolved
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Comments

jainashishapps

I had booked ticket on 25 Jan Booking Id: N6EFG7ITS. Flight was from Ahemdabad to Delhi by PNR-FG7ITS of INDIGO flight amount 5, 378.
Ticket got cancelled due to covid 19.
I have been confirmed by goibibo for returning refund on 16 July by email and by message on mobile on 24 July.
But no action has been taken so far. Attaching snapshot for both.
Kindly help.

Manav Mehrotra

I have booked flight from Ahmedabad to Delhi, Booking Id Flights Booking ID N6EZKR6QW. I have been told that refund has been sent to your account, but till date no refund is received and even customer care number and mail id is also not working for goibibo.
Now what to do, file complaint in legal