Ibibo Group / Goibibo — delayed refund

Address:

421302

I am complaining about not getting my refund back for the booking i had cancelled in april 2019 at pune hotel of amount rs. 3560. I tried many a times to contact their service provider to get help but no any response given by them. They are giving excuses and ignoring the topic. It is more than 6 months now and they hv not generated bank reference number yet. I want my refund as soon as possible otherwise i will take an legal action.