[Resolved] Ibibo Group / Goibibo — didn't receive refund money

[Resolved] Ibibo Group / Goibibo — didn't receive refund money

A ambarray from Bengaluru, Karnataka

Spicejet has processed my refund, now my money is lying with goibibo. Goibibo has to refund my money. Attaching email for reference. Dear sir, Pnr:-w9wn7m Greetings from spicejet. This is in reference to the trailing mail. Please be informed that as per the refund of inr 5, 305 has been processed from our side to the same agency through which booking was made. Please get n touch with the concerned agency after 24 hours to claim the amount. In case you need further clarification/assistance, please feel free to get in touch with us. Thanks & regards: Ridam gulati Customer experience, Spicejet ltd.321 \| udyog vihar \| phase iv \| gurgaon - 122016\| india E-mail : [protected]@spicejet.com W: https://clicktime.symantec.com/3Jyxgd5wCtHdNKgyhLeExpf7Vc?u=www.spicejet.com f: facebook.com/flyspicejet t: @flyspicejet Was this information helpful? No (0) Yes (1)
Jun 15, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 07, 2019 Ibibo Group / Goibibo Customer Care's response Dear ambarray, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDbbab[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be informed that refund of INR 3913 has been initiated on the same account/credit card/ mode of payment with which you confirmed the booking. It must reflect in the respective account within 5-14 working days (excluding Saturdays, Sundays and National Holidays), from the date of refund success. For any clarification, please revert on the Ticket #27763656. Assuring you best of our services. Regards, Team-Goibibo
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