[Resolved]  Ibibo Group / Goibibo — double billing for single transaction airline tickets (pnr: mhzkut) doh to bom on 10/10/18

Dear sir,

I had done a booking through goibibo for airline tickets on 09/10/18 for indigo flight doh to bom on 10/10/18 (Pnr :mhzkut) for passengers louis mendonca and judith mendonca.

Payment of rs 18, 584/- was billed twice and double billing for above booking was made in my account. It could be because of server problem or server error.

I have contacted my bankers sbi and have got the reply that the above amount of rs 18, 584/- was paid twice to goibibo group pvt ltd and accordingly my account has been debited twice. They have requested me to contact goibibo to resolve the issue and refund the amount of rs 18, 584/- made twice for same booking.

Kindly refund to me rs 18, 584/- at the earliest.
Thanks,
Louis mendonca