[Resolved]  Ibibo Group / Goibibo — Failed payments not refunded

Hello, this incident is about 8 months back, i booked my flight PNR-VRFCQH.
Booking id - GOFLDMTAND2C[protected]
After booking flight, i wanted to reschedule, first time payment done reschedule failed, similarly second time and third time. I lost (3778+3778+3778).
Finally fourth time reschedule happened.
I thought my amount will be back within a week, but i did not receive any money.
I tried sending mails, calling customer care got no response.