[Resolved] Ibibo Group / Goibibo — false confirmation | |
Dear sir/ma'am, I am samarth trivedi, a student from india. I had booked a flight from ahmedabad to barcelona for 10th september (Ticket no.[protected], with goibibo.in the ticket my connectivity from madrid to barcelona was confirmed. But when i reached the station in madrid, the denied the same and rejected the ticket. Goibibo had not provided me the valid ticket. So, due to that i was forced to buy the ticket second time and payed around 7, 500inr (90.90eur). Photos of the tickets are attached along. I request you to, make the refund for the extra ticket. Thank you. Was this information helpful? | |
Oct 29, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 Ibibo Group / Goibibo Customer Care's response Hi Mr Samarth Trivedi, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our team has tried calling you on your given number# +[protected], however, unable to get in touch with you. Please revert on the same ticket# 24850060 so that we can take it further. Assuring you best of our services. Regards, Team Goibibo. | |
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+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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