[Resolved]  Ibibo Group / Goibibo — flight booked and paid but not tickets recd

Sir,
I'm booked flights and payment paid successfully on 08/09/18. But not received confirmation tickets. I requested to you my payment return to me. My payment bank message are attached.

"thank you for using state bank internet banking. Reference no. For atom technologies ltd transaction of rs. 7257.0 from a/c ending 8012 on 08-sep-18 at 13:18 is igaehwdrr6."

By
Raju pm
Mob. [protected], [protected]
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Oct 22, 2018
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2018
Ibibo Group / Goibibo Customer Care's response
Hi Raju PM,

Greetings from Goibibo.com.

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing.

Please share the bank statement so that we can check.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Regards,
Team Goibibo.
Sep 17, 2018
Updated by Raju PM
Sir, my bank account transaction details attach given below

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