[Resolved] Ibibo Group / Goibibo — Flight cancelled Airline processed complete refund and goibibo has not processed refund. | |||
I made Indigo Airlines International flight booking from goibibo.com Airline cancelled flights and processed refund on 25 March 2020. Goibibo has not processed refund then. Reached out several times they only mention that refund processed and declined by bank. They do not have any ARN number even upon their request I have sent NEFT details but no refund. It's been 3 months still no refund. Was this information helpful? | |||
Jul 22, 2020 Complaint marked as Resolved Refund received contacted via twitter Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Goibibo has asked for NEFT details and cancelled check twice an still keep responding that refund will be processed to original mode of payment whereas they said it's getting declined as it is old transaction. Do they really care to refund customers money or just want to use it.
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018