Ibibo Group / Goibibo — flight cancelled but not refunded

Address:

Sriram nager, Sivaganga, Tamil Nadu, 630106

Flight Cancelled by Airline due to technical reason but not refunded the amount.
As i have communicated to Goibibo they are repeatedly sent the note of awaiting for response from Airlines.

Date of Flight Cancelled : 6.10.2019 more than 1 month there is no any positive response from Goibibo.

Kindly take necessary action and settlement of case as soon as possible.