[Resolved]  Ibibo Group / Goibibo — Flight ticket booking from credit shell account

With respect to the flight ticket booking to be done from my credit shell account, I am not able to modify the details of one passenger namely, Ms.Swara Ranjith. The details populated for the fresh booking is showing as Infant, but actually now she is above 2 years old. The booking ID was GOFLDAND46B[protected]. I need to change the category of the above passenger from infant to child.

I have made request through mail and an auto reply is received with no solution. I tried to reach in customer care numbers but couldn't get anyone. Through the app I have raised a ticket with id 31891108.

I am ready to pay extra amount for the category change. The credit shell can be used only upto March and without the category change mentioned above it is of no use.
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Dec 15, 2020
Complaint marked as Resolved 
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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