[Resolved] Ibibo Group / Goibibo — flight tickets amount refunding issue....

Am Krishna

Address:

Guragaon haryana distrcit

November..23 rd..2019.. I have been booked flight tickets from bangalore to newdelhi.. Amount of 19021/- inr.. I have be contacted goibibo team.. Regarding my issue... They said first they didn't get amount from my side... I have produced all documents about my transaction... After that they said.. We got but strucked in gateway... Very bad luck sir... Gateway peoples are struggle to refund urs amount... Pl give me some time.. Will be revert with u...40 days... Ayyappa swamy... Deeksha.. Complete hogai.. My amount still on the way... Their numbers are does not in working in coming calls... Only outgoing call modes... Finally telephonic and mail conversations are happening daily... Oh.. God.. Save me.

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Feb 26, 2020

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2020

Ibibo Group / Goibibo Customer Care's response Dear Am Krishna,

Apologies for the trouble caused to you

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking.

Regards,
Team- Goibibo Care