[Resolved]  Ibibo Group / Goibibo — Fraud case — kathmandu to delhi - ticket not received — money claimed

Address:	Chandigarh, Chandigarh, 160072
Website:	N/A

Sir,

I am using the above mentioned credit card & never gone in default. On 25 may i have booked ticket from kathmandu to delhi dated 5th june from goibibo using my above mentioned kotak credit card. 8126 was deducted & as per the bank record merchant has claimed the money however i have not received any message, email & ticket. I have contacted goibibo for the same & got a reply that they have not received any payment from kotak bank on the contrary kotak gave me the transaction id & reference id which i have given to goibibo but goibibo refused the transaction. Reference id which was generated on 25 may 2017 was [protected] amounted 8126 later sr # 1-[protected] was generated. Last week as per the direction of kotak bank i have raised dispute form which was duly filled & sent to kotak & was received by the kotak bank. Now i got cal from goibibo & they said they have cross checked from their finance team & there is no transaction processed. No as a customer i had faced a lot of harassment & neither kotak nor goibibo is accepting but my money was used by either hence please respond me on the war footing other wise i am going to file a strong case in chandigarh consumer redressal court with mental & monetary harassment case.
Looking for a prompt reply from your end other wise please do not blame me for the consequences.

Thanks & regards,
Harmeet oberoi

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