[Resolved] Ibibo Group / Goibibo — fraudulent in gst invoices of hotel bookings | |||
Goibibo is cheating their customers very smartly. I booked a hotel through goibibo generally i get the invoices from the hotel but this time hotel didn't shared me the invoice as the the fare which was charged from goibibo was higher then the hotel and then the hotel staff denied to give the gst invoice. Now i asked customer care executive of goibibo for the invoice they had given me Was this information helpful? | |||
May 3, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 12, 2019 Ibibo Group / Goibibo Customer Care's response Dear Anuragazadgupta, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to. We request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check and validate the incident. Assuring you best of our services. Regards, Team Goibibo Verified Support Mar 19, 2019 Ibibo Group / Goibibo Customer Care's response Dear Anuragazadgupta, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDANDY8942KQ. We checked booking details and observed that our Management team is already working on your concern and will connect with an update shortly. For any clarification, please revert on the Ticket #26464916. Assuring you best of our services. Regards, Team Goibibo Verified Support Apr 01, 2019 Ibibo Group / Goibibo Customer Care's response Dear Anuragazadgupta, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDANDY8942KQ. We checked booking details and observed that our Management team already replied with the closure, GST invoice for the booking has been shared which you can reimburse. Further, we can offer you a refund of the difference amount. Please refer to the ticket# 26464916 and share your consent at the earliest. Assuring you best of our services. Regards, Team Goibibo | |||
2 Comments | |||
Comments
this is what the problem is with Goibibo they don't revert.
Reply
Ravipal
I won't give my concent with this resolution.
And by the way when you are asking me to pay 4900 from my own pocket then what's so big deal in paying another 1000.
Let those bucks be in your pocket let your organisation be rich by such kind of frauds.
I won't give my concent with this resolution.
And by the way when you are asking me to pay 4900 from my own pocket then what's so big deal in paying another 1000.
Let those bucks be in your pocket let your organisation be rich by such kind of frauds.
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+91 92 1302 5552 [Goibibo]
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