[Resolved] Ibibo Group / Goibibo — Go cash fraud | |||||
Go cash can be used for any booking upto 8% or 750 whichever is lower. But when I tried to book, they said Go cash cannot be used for my booking as it is a internal condition that it cannot be used for few airlines. It is no where mentioned in the terms and conditions. Request you not to get fooled by the misleading advertisements and fraudulent offers. Was this information helpful? | |||||
Jun 22, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 21, 2017 Ibibo Group / Goibibo Customer Care's response Dear Sir, Greetings from Goibibo.com! We do apologize for the inconvenience caused. Please be informed that as per Go Cash usage rules. It can be used UP TO 8% or INR 750 whichever is lower, which may vary from airline to airline. Unfortunately the combination you have chosen might have 0% usage. However we have taken your words as a strong feedback. Please feel free to write us back if you need further assistance. Regards Chaman Luthra Customer Delight Team. | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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