[Resolved] Ibibo Group / Goibibo — Go trains | |||||
I have booked train tickets which were wait listed and automatically got cancelled. Firstly irctc deducted charges which were baseless and i have raised separate complaint with them. But whatever irctc provided - goibibo again deducted rs. 40 and on calling customer care they are hopeless people. Firstly they disconnect your calls and afterwards nobody helps out. When asked email for escalation, they have no details. Don't book your tickets from goibibo. They are fraud. I will be raising complaint everywhere and expose this to social media as well. Was this information helpful? | |||||
Jul 24, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 Ibibo Group / Goibibo Customer Care's response Dear Sir, Greetings from Goibibo.com! We do apologize for the inconvenience caused. You are requested to share the booking ID so that we can validate the same and do the needful on high priority. Please feel free to write us back if you need further assistance. Regards Chaman Luthra, Customer Delight Team, | |||||
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35%
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5114
Pending
0
Resolved
1766
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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