[Resolved] Ibibo Group / Goibibo — gocar | |
My email id is [protected]@gmail.com and registered phone number is [protected]. I booked a cab from jaipur to new delhi through upi... Money has been deducted from my account... But i never got any confirmation of the cab booking or the details regarding it... I called goibibo on the toll free number and they said it's the bank's fault... I called sbi, they said it's google pay's fault...in google pay however the payment is successful. I have attached a screenshot of the same... I want you to initiate my refund asap before i sue you in court. I have already send a mail to your customer support, ticket id attached below.
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Feb 4, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 02, 2019 Ibibo Group / Goibibo Customer Care's response Dear manas bhatia Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Regards, Team Goibibo | |
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Same thing has happened with me, would you please let me know if your amount has been refunded or not ?
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+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018