[Resolved] Ibibo Group / Goibibo — goibibo cabs | |
I booked a goibibo cab for my journey on 13-jan-2019 from hotel eyrie suites, aecs layout, marathalli, bengaluru, karnataka-560037 to kempegowda international airport bengaluru. The time of departure for this cab was 5:15 am. I was standing at the pickup point since 5:10 am. When i tried to contact the driver he didn't pick up the phone. I waited there for 15 minutes (Appx) and after 15 minutes i have to find a new cab and go along with him at a much higher price. When i tried contacting goibibo for this scenario and to get my prepaid money back no one is picking up the call for assistance. Goibibo has cheated me. For further reference, i am attaching the pics of the cab booking. Ps: pnr number-carpaf8h2xv4obe Was this information helpful? | |
Jan 14, 2019 Complaint marked as Resolved Initiated my refund Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 31, 2019 Ibibo Group / Goibibo Customer Care's response Dear DEVANSH SOOD, Greetings from Goibibo.com This mail is in reference to your booking id: CARPAF8H2XV4OBE. We checked booking details, original booking amount is refunded to the same bank account by which you made the payment. Refund amount: INR 128 Refund Date: Jan. 16, 2019, 6:03 a.m. Bank Txn ID:[protected] For any clarification, please revert on the Ticket #26293478. Assuring you best of our services. Team-Goibibo | |
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