Ibibo Group / Goibibo — goibibo doing fraud by making tickets refundable for extra rs 250

 
1 Review
 tarunkhanna on Jan 3, 2018
Goibibo allows to make a ticket refundable for customer by paying extra rs 250. As a customer, i take it as goibibo insured my ticket. But when ticket needed to be cancelled, goibibo shared an image already shared in attachment saying that this flight cannot be cancelled. That means they are charging rs 250 for providing nothing.
That is clearly a fraud.

goibibo doing fraud by making tickets refundable for extra rs 250

Complaint Status


[Jan 03, 2018] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Ibibo Group / Goibibo Customer Care's response, Jan 03, 2018
Dear Tarun,

Greeting from Goibibo

This in regards to the above query.

Thank you for writing to us. Since we cannot find any details related to your booking, we are closing this query.Further, we would request you to please write at management@goibibo.com for any assistance required.

Please feel free to reach us for any future queries or concerns as we are just an email away from you.

Thanks and Regards,
Sudhir Yadav
Customer Delight Team
Phone:[protected]
Complaint comments  0 Comments     Updated: Share0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    24%
    Complaints
    1152
    Pending
    113
    Resolved
    242
    phone
    +91 92 1302 5552 [Goibibo]
    location
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    Ibibo Group / Goibibo - goibibo doing fraud by making tickets refundable for extra rs 250
    www.bdomains.com