[Resolved] Ibibo Group / Goibibo — goibibo doing fraud by making tickets refundable for extra rs 250
Tatarunkhanna on Jan 3, 2018
Goibibo allows to make a ticket refundable for customer by paying extra rs 250. As a customer, i take it as goibibo insured my ticket. But when ticket needed to be cancelled, goibibo shared an image already shared in attachment saying that this flight cannot be cancelled. That means they are charging rs 250 for providing nothing.
That is clearly a fraud.
Complaint marked as Resolved Feb 3, 2018
[Jan 03, 2018] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified SupportIbibo Group / Goibibo Customer Care's response, Jan 03, 2018
Greeting from Goibibo
This in regards to the above query.
Thank you for writing to us. Since we cannot find any details related to your booking, we are closing this query.Further, we would request you to please write at email@example.com for any assistance required.
Please feel free to reach us for any future queries or concerns as we are just an email away from you.
Thanks and Regards,
Customer Delight Team
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+91 92 1302 5552 [Goibibo]
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5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018