[Resolved] Ibibo Group / Goibibo — gst invoice not providing | |||||
Dear sir, Today i am make three flight booking in your website and fill complete detail of gst at business option, but after deduct payment they not update the gst number at invoice. I am also call to your executive after there confirmation i book my 2nd and 3rd booking with screenshot of gst details filled. But i am not received that details in invoice. Please find attached screenshot. 1. Booking details : Ticket no :nakttis6e Travelling date : 19-feb Booking no : ttis6e Booking id : gofld2ec0e[protected] Invoice no : df[protected] Airasia flight 128 2. Booking details : Ticket no :amdj5nfa2 Travelling date : 22-feb Booking no : mqkavq Booking id : gofld834e[protected] Invoice no : df[protected] Jet airways 9w/mqkavq 3. Booking details : Ticket no :n6exe5kpz Travelling date : 22-feb Booking no : xe5kpz Booking id : gofld5b4bd[protected] Invoice no : df[protected] Indigo 6e/xe5kpz Please resolve this issue and give me revert asap. Regards, Sunil mittal Cosmic technologies [protected] Was this information helpful? | |||||
Mar 15, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 11, 2018 Ibibo Group / Goibibo Customer Care's response Dear SirGreeting from Goibibo This in regards to the booking id: NAKTTIS6E, AMDJ5NFA2 &N6EXE5KPZ. Thank you for writing to us. Please be informed that we have checked and found that the GST details were not shared at the time of booking. Hence, the same cannot be updated now on the invoices. We would appreciate your understanding on the fact that the invoices are auto-generated and once generated cannot be modified. For further query, please feel free to write back to us. Thanks and Regards, Sudhir Yadav Customer Delight Team Phone:[protected](9PM-6AM) | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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