[Resolved]  Ibibo Group / Goibibo — harassment

Respected sir, i booked my international flight ticket from goibibo, whose pnr number is he2dvq. This ticket made by spicejet airlines via goibibo. I inquiry my ticket on goibibo's customer care number [protected] on[protected] at 12:11 am and got information about cancellation on full payment. Goibibo's customer made it clear to me that if spicejet issues us full money and without any wallet or credit shell, we would have no objection. Goibibo will immediately deposit all your money into your bank account.
I clarified this again on goibibo's customer number [protected] on[protected] at 13:11 & dated 03.05.20 on 09:29. Again customer care told me that, if spicejet issued us full money and without any wallet or without any credit shell, we would have no objection. Goibibo will immediately deposit all your money into your account.
Of which i have all the recordings.

So in a conversation with goibibo, i asked spicejet to cancel my ticket.
So spicejet has cancelled my flight for some special reason/case. Spicejet sent the full amount to you (Goibibo) on 03.05.2020. These rupees are sent in purely cash i. E. Mode of payment account. They did not create any kind of credit shell or wallet. I have also talked to my spicejet many times on[protected] at 12:28, 13:01, 13:27, 13:49, 17:15 & dated 03.05.20 at 09:43 & dated 04.05.2020 at 11:07 & dated 07.05.2020 at 11:39.
Of which i have recordings.
So i strongly request you to transfer my money to my bank account immediately.

Finally, after goibibo repeatedly asked for spicejet's written confirmation, spicejet has sent me a written confirmation e-mail on 07.05.2020 at 21:55.in which they have clearly given confirmation that "spicejet already processed customer's full refund into agency account on dated 03.05.2020 ie. Inr 34034/-
Customer pnr he2dvq does not hold any credit shell amount for future use."
So you are requested, please credit my full rupees in my bank account as early as possible.
No body did not solve my problem.

Spicejet 's copy enclosed (Attach confirmation email from spicejet)
Thank you.