[Resolved] Ibibo Group / Goibibo — Hotel Booking from Goibibo | |||||
3rd Class Service, I had booked Hotel Alpana in Haridwar from goIbibo for 11th February 2017, My booking was confirmed still when i reached to the hotel, they did not have room for us, They said that room is not available we can arrange you in another hotel, means i had paid them for that hotel and they were trying to adjust us in any other cheapest hotel with the same price i had paid... I just had a complain against tham and goibibo, and get refund after wasting my 2 hours on this, Disappointed Never Never Never book Hotel from GoIbibo and Never book Alpana... Fraud Hotel in Haridwar, and worst hotel booking website Goibibo, Stay Away from Goibibo To prove my statement I am going to attach a screenshot for my confirmed bookin. Was this information helpful? | |||||
Mar 20, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 15, 2017 Ibibo Group / Goibibo Customer Care's response Dear Customer, Greetings from Goibibo! Please help us with the hotel booking Id so that we can check further on the same. We await your response. Once again we sincerely apologize for the inconvenience caused to you and highly appreciate your patience. Meanwhile if you have any further query please feel free to write us. Thanks & Regards, Parul Yadav Goibibo team Contact:[protected] | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5115
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment