[Resolved] Ibibo Group / Goibibo — hotel property refuse to check in due to online booking | |||
Date of the incident - 06/10/2019 Oyo 41323 hotel raj heritage I had booked hotel in hotel raj heritage from date 06/10/2019 to 10/10/2019.in this morning of 6th oct. When i reached this above hotel, he refused to stay in their hotel and when i asked for the reason, property honor replied we are not allowed online booking. So i returned back and stayed outside. I tried to contact go ibibo customer care but unable to connect with them, then i contact to given number for any questions related to the property, you can contact oyo 41323 hotel raj heritage directly at: [protected] or [protected]@oyorooms.com Oyo also registered complaint regarding this matter and assured that they have been refunded my amount within 7 to 14 working days, but when i called oyo after 20 days for refund they again denied to refund and informed me to take refund from goibibo. Here is some registered oyo complaint no[protected],[protected]Refund complaint), 22275271 So i am help less. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Hi sorry for the inconvenience caused. Kindly share the registered contact number so that we could get it checked. ~Dia
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018