[Resolved] Ibibo Group / Goibibo — hotel room refused and refund of amount | |||
Room has been denied by hotel management due to unavailability of room last night. Without getting prior confirmation from the hotel you have confirmed me the hotel with confirmation tickets because of your fault i was left out no where at midnight. For that you have debited full amount from me. Requesting explanation from your side for the inconvenience caused and full refund amount with compensations for my struggle at midnight. Was this information helpful? | |||
Dec 16, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Nov 14, 2018 Ibibo Group / Goibibo Customer Care's response Hi Vimal Murugesan, Greetings from Goibibo.com. We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team Goibibo. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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