[Resolved] Ibibo Group / Goibibo — i booked train ticket on 04.01.2020 and cancelled (pnr no [protected]) but not refund till date | |
Sir i booked train ticket on 04.01.2020 which pnr no [protected], but refund amount didn't received my refund amount 3910 (As per irtc data). Pnr: [protected] transaction id: [protected] S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id 1 3910.0 refunded [protected] 06-jan-2020 rds refund topup refund for cancellation [protected]. But till today on 19.01.2020 not received my refund Was this information helpful? | |
Mar 1, 2020 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 26, 2020 Ibibo Group / Goibibo Customer Care's response Dear Abid, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking. Regards, Team- Goibibo Care | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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