[Resolved] Ibibo Group / Goibibo — I didn't get my ticket after the amount is deducted from my account | |||||
I have book a flight from goibibo at 3:30pm 19/3/19 i have pay the amount from google pay and it was showing that the amount is recieve and it is deducted from my account and i have not recieve any mgs or prn no or email. And i cannot complaint on the no given on website of goibibo they were just talking about booking i had done long back on november 2018 i m helpless please help me with whatever it is please Was this information helpful? | |||||
May 11, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 20, 2019 Ibibo Group / Goibibo Customer Care's response Dear Khrishna, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to. We request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check and validate the incident. Assuring you best of our services. Regards, Team Goibibo Verified Support Mar 25, 2019 Ibibo Group / Goibibo Customer Care's response Dear Khrishna, Greetings from Goibibo.com We are resolving this case, as we have not heard from you after the details requested. Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. You may connect with Goibibo ASAP to assist you further. Assuring you best of our services. Regards, Team Goibibo | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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