[Resolved] Ibibo Group / Goibibo — ibibo group / goibibo refund on a ticket due to name change | |||
There was a change needed in name of passenger, i tried reaching ibibo support but was unable to reach you via mail and chat too.in chat i got contact details of spice jet. I talked with them and they shared that they have cancelled my ticket with full refund also no cancellation charges from there side because i reached them in 30 minutes from ticket booking time. Since i want full refund from your side too with no cancellation charges because there is no information in ticket booking area about not able to change passenger name anytime and also please update contact details since number shared is always busy. Details are as follows - Booking id: jsgc6kwgv Booked on tue, jan 14, 2020 New delhi - jabalpur (Journey on 02/03/2020) Jabalpur - new delhi (Journey on 02/09/2020) Please let me know as soon as you read it. And call me on - [protected]. Was this information helpful? | |||
Jan 15, 2020 Complaint marked as Resolved I somehow got connected via toll free IVR number to domestic helpline. Spice Jet was helpful and refunded whole amount since I contacted them within few hours of booking. Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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