[Resolved] Ibibo Group / Goibibo — im did not get my international luggage

Khansam 2010

from Kolkata, West Bengal

Website:

Go Ibibo

Dear sir,

I’m booked my ticket by go ibibo website. Then first deduction my money in my account for i was selected to air arabia airways. Start saudi airport from dammam to sharja to delhi on date 3rd march.
The pnr is 93170332, when i will start to boarding my log gage then counter person the charges me 72 sar. Because of go ibibo selected flight with out log gage. I need my money for i was pay in saudi. Due to this one international flight

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May 8, 2018

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Apr 05, 2018

Updated by Khansam 2010 I’m feeling very bad with Go Ibibo website bookings flight ticket. This is my second time with Go Ibibo.

Please don’t make flight book with this Go Ibibo website,
Don’t west time with Go Ibibo costumer car person. No body helping you emergency basis.

Best regards,

Samiullah khan

Verified Support

Apr 05, 2018

Ibibo Group / Goibibo Customer Care's response Dear SAMIULLAH,

Greetings from Goibibo.com

This is in regards to your Booking id - G[protected]

Please be informed that we'll investigate the same with the team and get back to you on high priority.

You are requested to wait until Friday EOD, We'll get back to you as quick as possible

We do apologize for the inconvenience caused to you.

Please feel free to write us back if you need further assistance.

Thanks & Regards
Chaman Luthra
Customer Delight Team, Goibibo
Landline Number- [protected]
Shift Timing- 12:00 PM - 9:00 PM
Available All Days Except( Thursday & Friday )

Verified Support

Apr 05, 2018

Ibibo Group / Goibibo Customer Care's response Dear SAMIULLAH,

Greetings from Goibibo.com

This is in regards to your Booking id - G[protected]

As discussed over the phone, we have processed 1000 Non-promotional gocash.

The gocash will be credited within next 24-48 hours

For further queries feel free to write us.

Thanks & Regards
Harjot Singh
Customer Delight Team, Goibibo
Shift Timing- 12:00 PM - 9:00 PM