Ibibo Group / Goibibo — Indigo flight PNR : NIC62Z Refund needed URGENTLY!!! | |||
To: [protected]@goibibo.com, [protected]@goibibo.com, Cc: [protected]@govmu.org, [protected]@govmu.org, pmo.[protected]@govmu.org Please find refund confirmation for Indigo flight PNR : NIC62Z amount of Rs. 10, 035.00. Looking for the earliest resolution date, when the amount will be credited back to my bank account. pdf proof document is attached for reference purpose. Was this information helpful? | |||
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. Jul 19, 2020 Updated by Harishankar Satapathy To : [protected]@goibibo.com, customer.[protected]@goindigo.in, [protected]@goibibo.com, vikalp.[protected]@ibibogroup.com, [protected]@goibibo.com, [protected]@goibibo.com CC : [protected]@govmu.org, [protected]@govmu.org, pmo.[protected]@govmu.org, Subj : NIC62Z Refund NOT Processed by GOIBIBO, even after refund confirmation received from Indigo. Proof : 19th July'20 email communication attached, received from Indigo and GOIBIBO about re-fund is pending. It is frustrating to see that, no support from GOIBIBO team side to feedback when my money will be refunded into my bank account. Kindly look into this matter URGENTLY!!! Unfortunately to see that, GOIBIBO has my phone number, email id and mode of ticket booking details, still sending email (attached) stating that please reach GOIBIBO team for refund. However, I have tried to reach GOIBIBO phone number mentioned below and failed to get any support. Feeling harassed from GOIBIBO to see that pathetic management and support. Once again attached email from Indigo airline that, money released for refund since 14th Jun'20, actions pending from GOBIBO team. GOIBIBO Toll free Number(s): [protected] GOIBIBO All India Number(s): [protected]Within India) [protected] (Cancel Ticket) [protected]Gurgaon) Complaint details updated today, because NO SUPPORT from GOIBIBO => 1) https://www.consumercomplaints.inibibo-group-goibibo-indigo-flight-pnr-nic62z-refund-needed-urgently-c2658952#c3703314 2) https://airsewa.gov.in/grievance/grievance-redressal-id - AirSewa complaint ID SA973063 Looking forward to urgent resolutions. Regards, Harishankar Satapathy +91-[protected] and [protected]    | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Unfortunately, after many try below GOIBIBO numbers are not reachable and no email being responded by GOIBIBO team.
Unfortunately it is frustrating to see during COVID situation GOIBIBO keep customer money on hold to harash.
All proof from Indigo airline attached again here that, money transferred already to GOIBIBO, but no support being received from GOIBIBO to confirm when money will be refunded to my bank account.
Complaints raised against GOIBIBO for not supporting to resolve.
Grievance raised again this case :
- https://pmopg.gov.in/pmocitizen/Grievancepmo.aspx
Your Registration Number is : PMOPG/E/2020/0634819
- https://www.consumercomplaints.inibibo-group-goibibo-indigo-flight-pnr-nic62z-refund-needed-urgently-c2658952, where docket number:2094073
Regards,
Harishankar Satapathy
Phone no. - +91-[protected] [protected]
Email - harishankar.[protected]@gmail.com