[Resolved]  Ibibo Group / Goibibo — jet airways flight cancelled

Address:#176,1st main ,5th cross, jyothi nagar, chandralayout, 560072

I had jet airways flight on may 24th which has got cancelled.. I want to know how and when i can get my refund... Why can't u guys pick customer call.. Everything is auto generated... Seriously fed up trying to contact u.. I'm just feeling i should never book through goibibo.. Make my trip is so much better... They have good customer relations..

My flight details - jet airways
Flight no-9w449
Pnr no-nhhftr

Contact me to the earliest
Raksha
[protected]
Was this information helpful?
No (0)
Yes (0)
May 27, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Raksha Poorna,

Greetings from Goibibo.com

This mail is in reference to your payment id: GOFLIAND0f75e[protected].

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #.

For any clarification, please revert on the Ticket #27554210.

Assuring you best of our services.

Regards,
Team-Goibibo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5115
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information