[Resolved] Ibibo Group / Goibibo — jet airways refund under process, since a month | |
I had a jet airway booking for the month of june (2019), since the flight has been cancelled, i am eligible for a refund, which the travel agent (Goibibo) do not bother to process it since a month almost. Inspite of the calls and emails and message to them on social media, nothing seemed to be effective. Kindly if you could help me receive my refund, would be great. My goibibo request id 27678309. Thank you. Was this information helpful? | |
Jun 14, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 07, 2019 Ibibo Group / Goibibo Customer Care's response Dear Siomu, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLIe6f[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27678309. For any clarification, please revert on the Ticket #27678309. Assuring you best of our services. Regards, Team-Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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