[Resolved]  Ibibo Group / Goibibo — last night book me ticket but account balance is cut but pnr is not janrat

Address:Lucknow, Uttar Pradesh, 226023

Date 05.02.19 i was last night purches two ticket in your side less my acount balance but not issue ticket place give me pnr number. My payment rifrance number is[protected] value 52126 bank kotak mahendr my mobile numbers [protected] mail i'd [protected]@gmail.com please provide me proper guides because their is no my mistake ok so kindly confirm my ticket today
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Mar 14, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Darshan Kumar panjwani,

Greetings from Goibibo.com

We are sorry to read about the issue.

Please accept our sincere apologies for the inconvenience caused.

We tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to.

We request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check and validate the incident.

Further, please note that Goibibo has dedicated customer support line 24*7 on the numbers below along with CHAT support:
Within India:[protected] /[protected]Calling From Abroad: +91-[protected].

Assuring you best of our services.

Regards,
Team Goibibo
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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