[Resolved] Ibibo Group / Goibibo — Less refund amount processed. | |
Its been more than 20 days i keep calling for the refund of my bookings, PNR : 5QKNJ9 and OZ9LD5, Goibibo executives are not able to resolve my refund issue. Every time i have to call and explain same issue.And every time i call, i get a different refund amount and that to it gets reduced. I have booed a flight from mumbai - delhi and delhi - mumbai, then i reschedule my mumbai - delhi flight and finally after 2 days then i called up the Goibiob to confirm all the cancellation amount and total refund amount after cancellation . And they conveyed that i will get total Rs. 4300 will be refunded in my account. Till now only Rs.940 is refunded in my account, Still they don have any clarification for remaining refund amount. Was this information helpful? | |
Jun 23, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 22, 2017 Ibibo Group / Goibibo Customer Care's response Hi Arjun, This is in regards to your booking ID's NG85QKNJ9 & NG8OZ9LD5, We deeply regret for the inconvenience caused, kindly be advised that we have already started investigating your concern and we are working on it on the priority basis so allow us time till Wed EOD to investigate it further and get you the best resolution possible. Regards Akshat Saxena GoCare Team | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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