[Resolved] Ibibo Group / Goibibo — mental harassment during my trip | |
Dear team ibibo, First of all i want to let you know that i have paid rs.4200 for my trip because of your immature irresponsible unprofessional service. When i started my journey from the airport driver set the gps to my destination and it was showing 200kms by time however on driving he missed a lot of time the navigation and by re routing many time he completes a journey of 200km in 240kms. Then started drama for taking extra charge which i also give him rs600 now come to the point of your service would you imagine when you are traveling out station with you wife on unknown roads in night you car stops at a place where another guy enter and sit and the driver said this guy is to give me company as i don’t get bored? This was horrible so unsecured and my journey become a threat mentally. Also the air condition of the car was not working. You know what i think you have to compensate me for or this in spite of giving invoice, i am sorry but after this horrible experience i won’t think in future to book cab through ibibo. Regards Mohammad sharik [protected] Was this information helpful? | |
Mar 5, 2020 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 03, 2020 Ibibo Group / Goibibo Customer Care's response Dear Sharique Siddiqui, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking. Regards, Team- Goibibo Care | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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