[Resolved] Ibibo Group / Goibibo — money deducted twice from my account | |
My account was debited twice but transaction was successful once. I tried to contact goibibo but there was no response. On the site as well it does not show future bookings but i have recieved email that my ticket was confirmed. Then i recieved a message from bank that money was dedufted twice. I dont know how to look into this. I want my refund as soon as possible. Kindly look into this.
Was this information helpful? | |
May 1, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 28, 2019 Ibibo Group / Goibibo Customer Care's response Dear MAK Raipurya, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDANDdcf8b[protected]. We checked account details and observed that our team already reverted with the closure, stating refund has been processed on the same account/credit card/ mode of payment with which you confirmed the booking. It must reflect in the respective account within 5-14 working days (excluding Saturdays, Sundays and National Holidays), from the date of refund success. For any clarification, please revert on the Ticket #27284760. Assuring you best of our services. Regards, Team-Goibibo | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5114
Pending
0
Resolved
1766
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment